Deployment options
Start with a single box and grow into a distributed estate. Every option uses the same signed, offline packages on CoreCx EL, so nothing is thrown away as you grow.
Four ways to deploy CoreCx.
Best for
Small and medium contact centres that want telephony, routing and call recording on one server.
- iFlux Contact Centre: telephony, routing, journey designer and agent workspace
- iFlux Recorder: every call recorded and sealed, with search and replay
- Built-in session border controller
- iFlux Wallboard and Analytics Hub reports
- Compliance Recorder option for regulated retention
- CoreCx AI Hub for quality on every call
- iFlux CallTrack for call accounting
Best for
Offices, branches and campuses replacing an old phone system and recording their calls on one server, including sites that keep analog phones.
- iFlux Unified Communications: extensions, voicemail, conferencing and ring groups
- iFlux Recorder: calls recorded and sealed, by line or for everyone, with search and replay
- IP desk phones, softphones and analog phones through FXS gateways
- Built-in session border controller
- Compliance Recorder option for regulated retention
- iFlux CallTrack for cost and fraud control
Best for
Multi-site, high-availability and regulated estates.
Best for
Hospital groups that want a virtual receptionist and new revenue across every branch, with protected patient lines.
- CoreCx HealthForce as virtual receptionist and revenue assistant for every branch, with its language model hosted locally
- Connection to the hospital information system
- iFlux Recorder for patient and appointment lines
- CoreCx AI Hub for quality and empathy scoring
- CoreSec KMS holding the hospital’s own keys
- iFlux Contact Centre for appointment and patient-service teams
- iFlux Unified Communications for wards and departments, including analog phones
Compare the options.
| Single box · CC + Recording | Single box · UC + Recording | Distributed | Healthcare | |
|---|---|---|---|---|
| Best for | Small and medium contact centres | Offices and campuses | Multi-site and regulated | Hospital groups |
| Core products | iFlux Contact Centre and iFlux Recorder | iFlux Unified Communications and iFlux Recorder | CC / UC, Recorder, AI Hub, KMS | HealthForce, Recorder, AI Hub, KMS |
| Analog phones | Through FXS gateways | Through FXS gateways | Through FXS gateways | Through FXS gateways |
| Resilience | Single server | Single server | Active/active or standby site | Inside the hospital network |
| Grows into | Distributed | Adds contact centre | Scales each tier | Adds CC and UC |
Server sizes are set per project from your call volumes, retention period and AI coverage.
The same packages, wherever you need them.
On-premise
Physical or virtual servers in your data centre, on CoreCx EL. The most common choice.
Air-gapped
No internet connection at all. Updates and licences arrive as signed files.
Bring your own cloud
The same packages inside your own cloud subscription, close to your session border controllers, under your keys.
Get a sizing for your estate
Tell us your sites, agents, call volumes and retention period. We return a recommended design and server list.