Replace cloud telephony
Replace per-minute cloud telephony with a contact centre you own.
From problem to proof
Cloud contact-centre bills grow with every minute and every seat, and the recordings live in the vendor’s region.
iFlux Contact Centre runs on-premise or in your own cloud with routing, IVR designer, agent workspace and reporting in one package. Licence once, run forever, keep the data in-country.
Typical cloud CCaaS charges per seat and per minute and stores conversations in its own cloud. CoreCx has no per-minute charge and lets you choose on-premise or your own cloud.
Predictable cost, in-country data, no vendor region.
Related use cases
Launch a new customer journey in a morning
Changing an IVR means a change request to the telephony vendor and a wait measured in weeks.
The visual journey designer lets a trained supervisor rebuild prompts, menus, business hours, queues and lookups without a developer.
Legacy PBX IVRs are script-based and vendor-maintained. CoreCx puts the journey in the hands of the business.
Agents in the office, at home and inside the collaboration client
Softphone installs, VPNs and separate collaboration tools slow onboarding and split the agent’s desk.
A browser workspace over WebRTC with hold, transfer, conference and screen-pop, and the same phone inside your collaboration client with no extra calling licence.
Most platforms require a desktop client or a separate calling licence for the collaboration tool. CoreCx needs neither.
Start with replace cloud telephony
We scope it with you, install a pilot and prove it on your own data.